Below is a list of our current positions. Please email your resume to the appropriate person listed on each position.
RENTAL CAR AGENT
Elmwood Auto group is seeking a professional, hardworking Rental Car Agent to join our team.
Responsibilities include:
- Inputting customer data into dealership system
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist Body Shop Manager with Insurance Claims.
- Ensures that rental vehicles are checked out and returned according to company policies
- Makes sure that ready and returned vehicles are arranged in designated area according to company policy
- Documents any required maintenance for returned vehicles and arrange for such work
- Ensures that customers are charged appropriately for any damage, moving violations, tickets and tolls
- Assist with cleaning and prepping rental vehicles for customers as needed
- Assist with daily administrative and accounting duties within the department as needed