Recall: 2024 Jeep Models - Rearview Camera Issue

Overview of the Recall

Chrysler (FCA US, LLC) has issued a recall for certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles due to an issue with the rearview camera module (RVCM). This recall, identified as D5B, affects 79,365 vehicles manufactured during specific production periods in 2023 and 2024.

Reason for the Recall

The rearview camera module may have been programmed incorrectly, resulting in the rearview camera image not displaying when the vehicle is in reverse. This noncompliance violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111, "Rear Visibility."

Safety Risks

  • The inability to view the rearview image decreases driver visibility, potentially leading to collisions or injuries.
  • There are no prior warnings, but drivers will notice the rearview camera image fails to display when reversing.

Affected Models

This recall applies to the following models:

  • 2024 Jeep Wagoneer
  • 2024 Jeep Grand Wagoneer
  • 2024 Jeep Grand Cherokee
  • 2024 Jeep Grand Cherokee L

Vehicles produced outside the specified timeframes are not affected.

Production Dates

  • Jeep Wagoneer/Grand Wagoneer: May 23, 2023 - August 14, 2024
  • Jeep Grand Cherokee: July 12, 2023 - September 9, 2024
  • Jeep Grand Cherokee L: August 22, 2023 - September 9, 2024

Remedy and Next Steps

Chrysler dealers will update the rearview camera module software free of charge. Notifications will be sent to owners with details on how to schedule the necessary service.

Contact Information

  • For assistance, contact FCA US Customer Service at 1-800-853-1403 and reference recall number D5B.
  • You can also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit nhtsa.gov.

Recall Schedule

  • Dealer Notification: January 3, 2025
  • Owner Notification: January 21-28, 2025

Conclusion

Chrysler and Jeep are committed to ensuring vehicle safety. If your vehicle is included in this recall, promptly schedule the necessary software update to maintain safety and compliance.